Return & Refund Policy

The Design Bakehouse

At The Design Bakehouse, we’re committed to delivering high-quality digital and physical products that support the growth of your interior design business. Below you'll find our return and refund policy, designed to provide clarity and maintain the integrity of our offerings.

Digital Products

Templates, downloads, trainings, masterclasses, recordings

All digital product sales are

final

. Due to the immediate access granted upon purchase, we do not offer refunds, returns, or exchanges on digital content.

If you encounter an issue with your download or access, please contact us withinv 7 days of purchase at

[email protected]

. We’ll work with you to resolve any technical issues as quickly as possible.

Physical Products

Printed planners, cards, and shipped materials

We take great care in preparing and packaging physical orders. If your product arrives damaged, defective, or incorrect, please email

[email protected] within 7 days of delivery and include:

Your order numberA description of the issueClear photos of the product and packaging (if applicable)

We’ll review your request and, if eligible, issue a replacement or offer an appropriate resolution. Please note:

Items must be unused and in original packaging to qualifyWe do not offer returns or refunds due to buyer’s remorseShipping costs are non-refundable

Need Assistance?

We're here to help. If you have questions before purchasing or need support with an order, reach out to us at

[email protected]. We aim to respond within 2 business days.

Thank you for supporting a small business that’s passionate about helping designers build beautiful, profitable businesses from the ground up.